Try reinstalling the Logitech Connection Utility software and re-pair your device.If possible, don't use a USB hub or other similar device. NOTE: If buttons or keys respond incorrectly in a particular program. Plug the receiver into a different USB port on your computer. If a single-click always double-clicks, check the settings (Windows mouse settings and/or in Logitech SetPoint/Options/G HUB/Control Center/Gaming Software) to verify if the button is set to Single Click is Double Click.Make sure the device is fully charged (replace with new batteries if it's not a rechargeable device).Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting.Try testing the device on a different computer.If you are using a USB 3.0 port try plugging the device into a USB 2.0 port.Plug the device into a different USB port on your computer.Make sure the device is fully charged (replace the batteries with brand new batteries if it's not a rechargeable device).Otherwise, you can press the Mode shift button to change modes.If you're experiencing connection issues with your mouse, please try the following troubleshooting steps that may help you find a resolution: Search for Setpoint in the start menu, for me it was here: C:ProgramDataMicrosoftWindowsStart MenuProgramsLogitechMouse and Keyboard. To fix this: Right click Setpoint, exit the program. NOTE: When SmartShift is enabled, your mouse will automatically switch between Freespin and Ratchet modes. VS ignoring Setpoint software unless it is on 'run as administrator'. Freespin - use to quickly navigate through long documents and web pages.Ratchet - use for precise navigation of items or lists.You can also change the direction of the scroll and thumb wheel, and set the scroll wheel to Ratchet or Freespin: Use the sliders to adjust speed and SmartShift sensitivity.If you have more than one device that uses Logitech Options, click on the image for Wireless Mouse MX Master.To change your pointer speed, enable or disable SmartShift, and access other scroll settings: Under DPI Sensitivity Levels, drag the tick mark along the graph. Make sure the blue marker next to the icon is to the right. Or, you can configure the buttons to zoom in or out, assign a keystroke to a button, or select from other options in the list. Open the Logitech Gaming Software: Start > All Programs > Logitech > Logitech Gaming Software. The forward and back buttons help you to navigate through web or document pages. The default setting is Horizontal scroll. Or, you can assign a different task to the wheel, such as controlling the screen brightness or turning the volume up and down. You can use the wheel for horizontal scrolling and adjust the scroll speed. This software serves as the central hub for customizing and configuring your Logitech gaming peripherals, including your mouse. The first step to setting macros on your Logitech G502 is to download and install the Logitech G HUB software. The Thumb wheel is located on the side of the mouse. Step 1: Download and Install Logitech G HUB Software. To fine-tune how your scroll wheel works and feels, see Adjusting your mouse movements. The default setting for the control wheel is Middle button. For example, if you assign the action “Close window”, when you press the scroll wheel, the current window will close. In addition to using the control wheel for scrolling, you can also assign functions to it, just as with any other button. Speed-adaptive control wheel (Middle button) NOTE: Click More and then scroll down to see the full list of available settings. You can also assign a different action to the Mode shift button if you wish. See Adjusting your mouse movements for more information. When SmartShift is enabled, you can use the scroll wheel in either ratchet mode or hyper-fast spin mode. Your changes are automatically saved.īy default, the Mode shift button lets you switch between SmartShift modes. When you're done configuring the button, click anywhere below the Gesture button menu. NOTE: The default assignment for this button is Windows management. To perform a gesture, hold down the Gesture button and then move the mouse up or down, left or right. maximize/minimize), and assign other custom settings. volume up and volume down), pan, zoom and rotate, navigate and arrange windows (ex. You can use the Gesture button to manage Windows, control media (ex. In the upper left of the window, click on the Mouse tab and then click on the button you would like to customize:.If you have more than one device that uses Logitech Options, click on the mouse you want to configure.
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